Znuny Open Source Ticketsystem

Thanks. Ich habe versucht, und es funktioniert. fügen Sie das Element innerhalb Event-Funktion von dest.

Kanishk

Ich bin mit der Version 3.2.3. Hinzugefügt paar wach, aber es scheint, dass es nicht zu dieser Logik. noch Debugging

Hallo

Hast du diese Lösung getestet. es funktioniert nicht in meinem Code.

kanishk

Hi all

The solutions for V 3.2.3 is that the Crowntab file is empty in fresh installation. Copy the crowntab file from previous version or Add entries for GenericAgent in CronTab file.

It resolved our issue.

thanks
kanishk

Hi

I am facing the similar issue while adding the code in V3.2.3. have you find any solution?

kanishk

Hi jojo Yes it is running and i can see that from logs. What i did this morning, added the logic in GenericAgent.pm inside config folder and Agent started working. However it is not running when i remove. So i imagine the Generic Agent is looking the config folder instead the Database. Any idea how ...

Hi

i tried selecting all Min, hours and days and still it is not working.

Hi

Just confirming the answer mention

Is it resolved by selecting all min, hours and days? I am facing the same issue where the Generic agent is not running from web interface. It is running fine when you run manual.

kanishk

Hi Need urgent help in setting Generic agent configuration. I am trying to run a simple job from OTRS Admin generic agent. Move ticket from one queue to another queue. Running from Admin interface is working but it is not triggering by itself. is there any configuration that needs to run this crown ...