Znuny Open Source Ticketsystem

Hello,

I know this is an old thread, but I would like to see if I can get help here. I am trying to use this module with OTRS 4, but it is simply not working. I have tested on clean and not so clean environments and it is not allowing the linked Class Field to do any search. If I get the same ...

We have faced this today, we migrated from 2.4 going step by step until 3.3.7. It seems like when the conversion of FreeText t Dynamic Fields ocurred, all the Labels that contained special characters like "?" those could not be applied and then Dynamic Field was created with a blank label. After ...

@tto: When do you think the next version will be available?

Hi there,

finally the package is available for download - you find it in OPAR or on our website

http://www.cape-it.de/free-otrs-community-additional-modules.html

@Alvaro: thanks for the feedback!

regards, T.


Thank you tto ...

Hello,

same problem here. Have you already fixed the problem?
@tto: When do you think the next version will be available?

Greetings

Harry


Hello we found a fix for the Links to be created and Refreshed.

In CIClassReference_RefreshLinks.pm

At the Run

#check required stuff...
#foreach (qw ...

Hazet wrote:Hello,

same problem here. Have you already fixed the problem?
@tto: When do you think the next version will be available?

Greetings

Harry

Actually we stared reviweing the code, but we havent't been able to fix it. Hope realease comes out soon.

Regards.

Hello I had OTRS 3.1 and migrated to otrs 3.2, and upgraded ITSM too. I used CIAttributeCollection Module, so I did what you mentioned on March 18th and was able to upgrade CIAttributeCollection module. It seems to work, because the fields that I have with reference to another CI Class are searched ...

Hello I had OTRS 3.1 and migrated to otrs 3.2, and upgraded ITSM too. I used CIAttributeCollection Module, so I did what you mentioned on March 18th and was able to upgrade CIAttributeCollection module. It seems to work, because the fields that I have with reference to another CI Class are searched ...