Znuny Open Source Ticketsystem

Thanks reneeb, changed the email under that setting and it's all good now!

Hi, I have set a sender email in OTRS under "System Email Address Management system" and it works great. But I changed the sender email to a different email recently. The system is still using the old email address. I don't remember entering it anywhere else. Any ideas why it's still using...

Thanks a lot for your help!...while I was trying your suggestion I noticed that the dynamic field I created was an Article and not a ticket. Once I changed that to Ticket all was good!. Thanks again!

Hi, I am trying to add Dynamic Field and having some issues. I followed the instructions on the docs page http://doc.otrs.org/3.1/de/html/dynamicfields-configuration.html I added a new Dynamic Field under New Ticket and it's a dropdown menu that shows up fine. But when I try to add that same Dynamic...

Thanks crythais that worked like a charm. In the Config.pm few things were messed up...The username in database.pm were not correct and the Home path was wrong. Thank you again! I believe most of the functionality is working now. Just one quick question. Does the IE 10 support pasting screenshots or...

Thanks for your help crythias. I went into the passwd file and made the change to the below and restarted the server. But I am still getting the same error message. Any other suggestions? Thanks!

passwd shadow

Sorry yes I have removed otrs2 already...forgot to mention that. Thanks

Hello, I have run into a bit of problem with OTRS installation. I did a installation of OTRS2 from the ubuntu package by doing apt-get install otrs2. Everything went great and I was able to use it with no problems. But now I wanted the new version of OTRS and I downloaded the latest one 3.2.4 tar.gz...