Znuny Open Source Ticketsystem

Thanks jojo,,,, Its working , great idea... Thanks a lot

I'm very sure about email configuration in admin panel
and how do i check Apache config , if Apache faulty ?

When i trying to restart otrs service i'm getting following error :
hhtpd.exe: Could not reliably determine the server's fully qualified domain name, using 192.168.1.40 for servername

What i can do for this. Is it the main issue?
How can i solve it?

Thanks for your reply,
Yea i agree you, but i couldn't understand where is my mistake, I config with valid domain email id
i can able to receive mail from customer and also can reply to them, the only issue is auto response to agent/customer is not working.
Plz help

I checked Core::sendmail ,and my current apache error log is

ERROR: OTRS-CGI-10 Perl: 5.12.3 OS: MSWin32 Time: Fri Apr 26 21:22:12 2013

Message: Impossible to send message to: <parthasarathy.r@mydomain.com> .

Traceback (1856):
Module: Kernel::System::Ticket::Article::ArticleSend (v1.274.2.3 ...

Yes i'm getting error on apache and otrs log file. My error is: [Error][Kernel::System::Email::SMTP::Send][125] Can't use from '': 550<> Sender Rejected - MAIL FROM must be a valid domain.
! Enable Net::SMTP debug for more info!

I'v already using OTRS 3.0.11.
I got some problem with OTRS server(Desktop hardware issue), So now i'm trying to new installation with old data. From here i getting problem(notification error).
And i also check fresh installation(Both version 3.0.11, 3.2), getting same problem.
please help.

Windows
OTRS 3.0.11

Thanks for reply,
Which log, Can you plz mention the directory ?

Again thanks in adv

I can receive mail from customer, the tool creating notification successfully, but its not sent to customer and even no agent notification too.
But i can give reply for the mail.
The only problem is auto reply (Agent and customer notification not work), Please help.
Thanks advance..

Same problem here,
I can receive mail from customer, the tool creating notification successfully, but its not sent to customer and even no agent notification too.
But i can give reply for the mail.
The only problem is auto reply (Agent and customer notification not work), Please help.
Thanks advance..