Search found 2 matches

by xanzweana
24 May 2013, 12:57
Forum: Developers
Topic: How to set To emailaddress fo ForwardTicket
Replies: 1
Views: 869

Re: How to set To emailaddress fo ForwardTicket

Come on, does nobody know how to pre-fill the `To` field in the foreward Ticket screen? I can fill all the fields (Subject, Body, etc) but not one of the email fields (To, Cc, Bcc) and it worked fine in 3.1 :(
by xanzweana
09 May 2013, 09:32
Forum: Developers
Topic: How to set To emailaddress fo ForwardTicket
Replies: 1
Views: 869

How to set To emailaddress fo ForwardTicket

I'm using OTRS 3.2 and I want to automatically set the To email address to a value based on one of the dynamicfields. This worked fine in 3.1 with the code below in AgentTicketForward if ($Data{DynamicField_Test} eq 'ABC') { $Data{To}="abc@example.com"; } elsif ($Data{DynamicField_Test} eq...