Search found 4 matches
- 05 Jun 2013, 15:36
- Forum: General
- Topic: Merge tickets with different CustomerID's
- Replies: 3
- Views: 640
Re: Merge tickets with different CustomerID's
So is there a site or email where I can request this feature?
- 05 Jun 2013, 14:24
- Forum: General
- Topic: Merge tickets with different CustomerID's
- Replies: 3
- Views: 640
Merge tickets with different CustomerID's
Hey,
I recognized it's possible to merge tickets with different customerIDs! Is der a config or any other way to prevent this????
I recognized it's possible to merge tickets with different customerIDs! Is der a config or any other way to prevent this????
- 27 May 2013, 11:10
- Forum: General
- Topic: Webservice Attachments
- Replies: 0
- Views: 378
Webservice Attachments
Hey, is there a way to get the number of attachments per ticket? And I'm also looking for a list of all attachments (incl content and article no) for each ticket ... At the moment I could only find 'ArticleAttachmentIndex' ... where I have to go through every article in a ticket and it would be fabu...
- 16 May 2013, 14:08
- Forum: Allgemeines
- Topic: Alle Ticketdaten von Kunde via API
- Replies: 0
- Views: 489
Alle Ticketdaten von Kunde via API
Hallo! Ist es möglich über die API alle Tickets inklusive aller Artikel eines Kunden zu erhalten mit nur einem Aufruf? Derzeit sieht mein Worflow folgendermaßen aus: - TicketSearch ... erhalte alle Tickets des Kunden - ArticleGet ... erhalte alle Einträge/Artikel eines Tickets Ich arbeite mit v3.2.6...