Znuny Open Source Ticketsystem

No, I didn't use symbolic link.

Thanks
Davis

Yes, Crythias, that had been done successfully before restarting the apache server.
And I double tried, but still "Internal Server Error" occurs.

Thanks
Davis

Hi: I've got some new findings on this issue: The apache server can restart correctly if I remove "Perlrequire /opt/otrs/scripts/apache2-perl-startup.pl" from otrs.conf. But I will met "500 Internal Server Error" issue when I access "http://<ip address>/otrs/installer.pl&quo...

Thanks Flo: I tired your "ln -s", but the same result happens to me. Also I tried clean up all otrs related files and re-install otrs, but issue still exists. Are there any configuration file or settings to check what is wrong with my installation or system configuration? Best Regards Davis

Does anyone correctly install and run a OTRS version onto Ubuntu Server 12.04.2 LTS?
If yes, can you please kindly share the version number?

Thanks & Regards
Davis

Thanks Flo: I did NOT modify Defaults.pm and Config.pm. I've checked necessary modules by following: ./otrs.CheckModules.pl | grep 'Not' o DBD::Oracle......................Not installed! (optional - Required to connect to a Oracle database.) o DBD::Pg..........................Not installed! (optiona...

Hi Experts: I am recently installing OTRS(otrs-3.2.7) on my ubuntu server(Ubuntu Server 12.04.2 LTS), by mainly referring to following guides: http://vladon.com/installing-otrs-on...ver-12-10-x64/ http://wiki.otterhub.org/index.php?t...id_Lynx_(10.4) But I met a issue at stage "Web server confi...