Search found 3 matches
- 13 Jul 2013, 15:29
- Forum: General
- Topic: Error Creating Database: Specified Key Was Too Long
- Replies: 1
- Views: 1416
Re: Error Creating Database: Specified Key Was Too Long
It looks like the MySQL server you are trying to use has been set up for something other that utf8 collation. The error you are seeing is a knows limitation I believe: "Prefixes can be up to 255 bytes long (or 1000 bytes for MyISAM and InnoDB tables as of MySQL 4.1.2). Note that prefix limits a...
- 12 Jul 2013, 15:51
- Forum: General
- Topic: One customer, multiple mails
- Replies: 10
- Views: 6128
Re: One customer, multiple mails
What you can do is this. Admin > Postmaster filters For each customer with multiple domain names create a filter rule: Filter condition Header 1: <From> / Value: @customerdomain1.com Header 2: <From> / Value: @customerdomain2.com etc Set email headers Header 1: <X-OTRS-CustomerNo> / Value: CustomerI...
- 01 Jul 2013, 14:42
- Forum: General
- Topic: OTRS Placeholder for Company Name
- Replies: 0
- Views: 681
OTRS Placeholder for Company Name
Hello boys, Firstly, let me apologize in advance if this question has been asked previously. I'm in the process of setting up a new otrs 3.2.8 instance on CentOS 6.4 to replace our existing aging help-desk system. I have got 90 percent of the config already in place and tested thoroughly, no complai...