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by snowstormboy
15 Jul 2013, 12:34
Forum: General
Topic: Follow up notification for responsible agent only
Replies: 1
Views: 523

Follow up notification for responsible agent only

Hi,

Is it possible to have the Follow up notification go to the agent responsible only.

If I select the follow up notification and add the queue to my queues, all agents get the follow up notification.

Chris

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