Znuny Open Source Ticketsystem

Hi,

thanks it works. i have set the binary to sendmail and smtp with port 587 it works perfectly.

again thanks to every one.

arasu.b

yes tried with sendmail binaries too. no help Backend ERROR: OTRS-CGI-10 Perl: 5.10.1 OS: linux Time: Fri Aug 30 03:38:45 2013 Message: Can't connect to smtp.domain.com: ! RemoteAddress: ***.**.***.** RequestURI: /customer.pl Traceback (10357): Module: Kernel::System::Email::SMTPS::Send (OTRS 3.2.9)...

Hi,

i have tried with 465 also that doesn't work.

like to know what are the parameres "/usr/sbin/exim -i -f"

This was the default parameter. is the params. correct?

thanks
arasu.b

Hi, we were using Cpanel. and we have set the exim as our mail client. when we are trying to send a email we get the following error. Backend ERROR: OTRS-CGI-10 Perl: 5.10.1 OS: linux Time: Wed Aug 28 17:55:40 2013 Message: Can't connect to smtp.mydomain.com in the framework config i have set the sm...

Hi, I got resolved this issue by following the post "http://forums.otterhub.org/viewtopic.php?f=60&t=10156" as i was using the cpanel, i had this issue. Now finally i got struck at the url redirecting. in the tail -f /usr/local/apache/logs/error_log File does not exist: /opt/otrs/bin/c...

Hi thanks for the post, this have helped me a lot. i got struck at the last step. now i get the error " File does not exist: /opt/otrs/bin/cgi-bin/otrs-web, " this clearly say that issue in redirecting the request to the /opt/otrs/var/httpd/htdocs if you could help me on this, i would comp...

Hi,

can you help me out with the steps.

U mean get the tar file and do a yum install otrs ?

it showing the conflict on the mod_perl.

so i have installed the otrs first and then install the cpanel.

now not able to access the otrs.

thanks
arasu.b

Hi,

This is a VPS, for Easy management purpose i have used WHM and Cpanel.

so as the cpanel is installed I couldn't have the OTRS up and running.

can you help me in that regards.

thanks
arasu.b

Hi, Thanks for the support. The issue was due to cpanel have used a different version of perl. Now i was able to fix this issue. I have new issue. Currently we were unable to use the OTRS and not able to host under the cpanel. Can you help us how to host the OTRS under the Cpanel. thanks arasu.b

Hi,

i have tried with the option. as Cpanel has been installed with a new version i was not able to install the OTRS

thanks
arasu.b

Hi, i have installed the Centos6 with WHM Cpanel installed. yum install mod_perl Loaded plugins: fastestmirror Loading mirror speeds from cached hostfile * base: centos.serverspace.co.uk * extras: mirror.sov.uk.goscomb.net * rpmforge: www.mirrorservice.org * updates: centos.serverspace.co.uk Setting...