Search found 3 matches

by bryansin
25 Sep 2013, 13:05
Forum: Help
Topic: OTRS error when communicating with AD
Replies: 2
Views: 2515

OTRS error when communicating with AD

Hi, I have some problem when connecting OTRS to my AD server, it was working and suddenly i am having problem on login. When i try for customer.pl, i am having the error like : Logs from Linux Sep 26 02:55:56 jcdecauxsg OTRS-CGI-10[1403]: [Notice][Kernel::System::CustomerAuth::LDAP::Auth] CustomerUs...
by bryansin
23 Sep 2013, 05:31
Forum: Help
Topic: localhost/otrs/installer.pl , link broken
Replies: 1
Views: 670

localhost/otrs/installer.pl , link broken

Hi,

Anyone could help with this problem? I am installing it in a win 7, 64 bit.. just for a testing purpose.

when I finished install, i clicked launch and this is what i get : Oops! This link appears to be broken.

Thanks alot for the advised
by bryansin
03 Sep 2013, 03:50
Forum: General
Topic: Customer/users could not login after been created
Replies: 1
Views: 533

Customer/users could not login after been created

Hi,

I have this problem, i had tried to created some customer/users in OTRS, but after i logout from the admin and trying to login with the user. I always getting password incorrect,

Any one of you have the idea for this? please.. and thanks

Regards.