Znuny Open Source Ticketsystem

Well i guess this is what we have to end up with.
Too bad the option is there but not working.

Hi, thanks for the feed back. The thing is that you are supposed to be able to send message via Send message to group members with "Also send to customers in groups:" checked in Admin notification, Create Administrative message. At least, this is what the documentation says. Even if it's n...

Can i get some love

No one is interested in this topic or is it working for everyone but me ?

Hi everyone, We need to send administrative maintenance mail to all our customer so Admin Notification seems to be the way to go but OTRS is not doing anything. I have of course checked the option "Also send to customers in group" and customer in the TEST group i have created (myself) is v...