Znuny Open Source Ticketsystem

Fixed with workaround: In file: /opt/otrs/Kernel/System/Survey/Request.pm below line 457 there is SQL query in which I added clause: AND send_time IS NOT NULL so the query looked like: # get send time return if !$DBObject->Prepare( SQL => ' SELECT send_time FROM survey_request WHERE LOWER(send_to) =...

Hello,

I have the same problem since updated to version 6. Have not fixed yet.

Hi SK,

I have the same issue having upgraded from 3.1 to 3.2.9. Did you resolve it?