Znuny Open Source Ticketsystem

Can you export a user list as csv? You can import the list using excel to generate a user list .
I'll look into that too, thanks for the hint. But I guess, a dummy customer is the best solution with the least amount of work for me right now...
Maybe this is a solution for the future though, we ...

Hi,

create a dummy user or disable mail adress syntax check.

Without Customer, OTRS is useless at the end. :(

... connect your CRM Directly to OTRS. See documentation in CustomerUser Section.

Flo

Thanks for your helpful input! I never thought of a dummy user, but that is the obvious solution ...

Hi there

I'm new to OTRS an this board and actually, on only have a quite simple question, to which I wasn't able to find a answer so far.
First I'd like to explain my situation, so you can understand why I don't want to create customers in my OTRS System.
We are a small IT company. Since business ...