Znuny Open Source Ticketsystem

reneeb wrote:SLA has higher precedence than Queue...

And what If I set no calendar to SLA, will it use the Queue one?

Let me repeat myself: I went into Edit Config Settings in Framework -> Core::Sendmail I configured, following the instructions on manual and from the web, the parameters as follows: SendmailModule SMTPTLS SendmailModule::Host smtp.gmail.com SendmailModule::Port 587 SendmailModule::AuthUser [username...

I tried with SMTP (port25), with SMTPS (port445), with SMTPTLS (port 587) and with sendmail (not present in the OTRS appliance it seems)

Some info but none relevant to the problem.
I got info about a similar problem mentioning SMTP via SSL and port 445 (tried that too, same result, can't connect to smpt.gmail.com) but no particular insight about my issue.

My fault, got the error from one of the tries I made. The actual error message is: Oops! An Error occurred. Error Message: Can't connect to smtp.gmail.com: Invalid argument! . You can Send a bugreport or go back to the previous page. Backend ERROR: OTRS-CGI-48 Perl: 5.10.1 OS: linux Time: Thu Dec 19...

Hello, I'm evaluating OTRS for internal helpdesk use, so I downloaded the TRS appliance, inatalled in on a VM (HyperV) and was trying to set up the e-mail notification. Since we use Google Apps for Business as e-mail provider I went into the sendmail configuration module and configured it accodring ...