Thanks crythias.
To get it cleared, did you meant that we can able to authenticate users based on IP? If that is possible then that will be a clear solution for me.
~Srinivas
Search found 2 matches
- 30 Dec 2013, 09:21
- Forum: Help
- Topic: combination of IP and user access
- Replies: 3
- Views: 947
- 27 Dec 2013, 12:52
- Forum: Help
- Topic: combination of IP and user access
- Replies: 3
- Views: 947
combination of IP and user access
We are actually using the OTRS version 3.1.18. We use it for receiving customer queries.
Out of that i have a queue subscribed for receiving sensitive contents(Card numbers).
I have given access to very few people to use the OTRS too inside a PCI zone. Now we would like to use the OTRS (web based ...
Out of that i have a queue subscribed for receiving sensitive contents(Card numbers).
I have given access to very few people to use the OTRS too inside a PCI zone. Now we would like to use the OTRS (web based ...