Znuny Open Source Ticketsystem

Hello again,

We check the config files Defaults.pm & Config.pm, but there's nothing wrong.
It's very strange, so today we are going to restart the server to clean any data on memory, logs, and so on.

First of all, thank you very much for your quick answer to my post. We are using OTRS version 3.2.8, that we upgraded from 3.1 one year ago. Since then the system is on function without incidents. In the past days (5-6 days) the problem is we link customers to groups but they disappear in a while. W...

Hi everybody,we have the following strange situation: We have several customers in our instalation and several groups. Recently,we have noticed that one of the groups loses the permissions assigned continuously. It's not possible an error human, because we take off all the admin profile (except one)...