Search found 3 matches

by pdroge84
20 Jan 2014, 17:35
Forum: Help
Topic: Process ticket External-Note
Replies: 0
Views: 343

Process ticket External-Note

Dear community,

I've setup a transition action where an external-note is being created. This transition works perfectly and the note is created, however is it possible to have the value of dynamic fields to be shown in the body of the external-note?

Thanks in advance,
Pim Dröge
by pdroge84
20 Jan 2014, 17:33
Forum: Help
Topic: TicketTitleSet Process Management
Replies: 2
Views: 871

Re: TicketTitleSet Process Management

Hello Crythias,

Thanks for your reply and you are completely right. It is indeed a text field and therefor it's not need to have an extra field for it.

Cheers,
Pim Dröge
by pdroge84
16 Jan 2014, 14:41
Forum: Help
Topic: TicketTitleSet Process Management
Replies: 2
Views: 871

TicketTitleSet Process Management

Goodday, I'm working on setting up some prcesses with the Process Management. Right now i'm stuck with the next issue. The customer fills in a form when he's creating a new Process Ticket. In this form, there is a dynamic field called RFCOnderwerp. When the customer submits the form, i'd like to hav...