Znuny Open Source Ticketsystem

I appreciate your help but its sad to me that you didn't take at least 5 mins to review the CustomerMonitoring.pm frontend module code! My module code is completely similar to the HelloWorld agent module from the development manual. The only difference between my code and them from the development m...

Ok. Do you know where I can find a customer module example like the HelloWorld agent module from the developer manual? Because I don't know where's exactly the difference between an agent and a customer module in focus of the code? It's easy to say that the module is not running because its designed...

hi crythias First of all, thanks for your time! We are running OTRS 3.3.4. This CustomerMonitoring module is about to give our customer the ability to access our monitoring server which is part of our managed security service... so it's including a HTML iframe. I didn't show the NotificationOutofOff...

Hi folks We are evaluating the use of otrs for our company and I got the development part... so I'm totaly new to otrs development and it's model. I'm having some trouble with my modul on the customer frontend. The same module is running fine for the agents but on the customer frontend I'm getting a...