Search found 4 matches
- 17 Mar 2014, 16:11
- Forum: General
- Topic: OTRS slow after upgrade to 3.3.4
- Replies: 9
- Views: 7738
Re: OTRS slow after upgrade to 3.3.4
Yes Jojo, it is very unstable.. I've got several errors including "Can't connect to MySQL server on 'localhost' (10049)". I'm going do deactivate the mod_perl load in the apache httpd.conf. Going for a slower solution, instead of a faulty one. I'm thinking in installing a Suse Linux for OT...
- 17 Mar 2014, 12:15
- Forum: General
- Topic: OTRS slow after upgrade to 3.3.4
- Replies: 9
- Views: 7738
Re: OTRS slow after upgrade to 3.3.4
Hello all,
The problem is solved now. The link Rotyn sent helped (thank you Rotyn). There is a new mod_perl compiled in this link http://people.apache.org/~stevehay/
Please update the OTRS windows installer with the correct mod_perl
Best regards
The problem is solved now. The link Rotyn sent helped (thank you Rotyn). There is a new mod_perl compiled in this link http://people.apache.org/~stevehay/
Please update the OTRS windows installer with the correct mod_perl
Best regards
- 14 Mar 2014, 13:22
- Forum: General
- Topic: OTRS slow after upgrade to 3.3.4
- Replies: 9
- Views: 7738
Re: OTRS slow after upgrade to 3.3.4
Hello Wolfgangf, Thank you for your help. Running the support assessment I've noticed that "LoadModule perl_module modules/mod_perl.so" is commented in the httpd.conf file. I've tryed to uncoment and the Apache doesn't start. The Apache error is: httpd.exe: Syntax error on line 503 of E:/O...
- 25 Feb 2014, 14:49
- Forum: General
- Topic: OTRS slow after upgrade to 3.3.4
- Replies: 9
- Views: 7738
OTRS slow after upgrade to 3.3.4
Hello, I have upgraded my OTRS Helpdesk from 3.2.6 to 3.3.4. I have notice that the OTRS is slower now. In the server I get a perl.exe process with 20%-25% CPU usage during 4sec-5sec for each activity. Some times we have several perl.exe processes leading to a 100% CPU usage. Is there anything we mu...