Search found 6 matches

by yellowfish
23 Apr 2014, 13:34
Forum: Help
Topic: new Queue in admin area invisible
Replies: 11
Views: 3475

Re: new Queue in admin area invisible

Alright, thanks all for your help! :)
by yellowfish
23 Apr 2014, 13:24
Forum: Help
Topic: new Queue in admin area invisible
Replies: 11
Views: 3475

Re: new Queue in admin area invisible

Yes, the OTRS log doesn't help me.

But... it seems I just solved it.
I ran bin/otrs.DeleteCache.pl

And now the new entered queue is visible in the admin area.

How is this possible?
by yellowfish
23 Apr 2014, 12:16
Forum: Help
Topic: new Queue in admin area invisible
Replies: 11
Views: 3475

Re: new Queue in admin area invisible

Thnx for the updates.

List is from Kernel/System/Queue.pm sub QueueList
First it checks Queue Cache. If it exists, return it.

Kernel/Modules/AdminQueue.pm lists *any* queue (Valid => 0) (validity check, so it will show invalid queues, too)
SELECT id, name, FROM queue

nothing special.
bin/otrs ...
by yellowfish
22 Apr 2014, 19:51
Forum: Help
Topic: new Queue in admin area invisible
Replies: 11
Views: 3475

Re: new Queue in admin area invisible

Doesn't help, the issue appears on several browsers on different times (chrome, FF, IE).
by yellowfish
22 Apr 2014, 09:16
Forum: Help
Topic: new Queue in admin area invisible
Replies: 11
Views: 3475

Re: new Queue in admin area invisible

anyone?
by yellowfish
18 Apr 2014, 11:12
Forum: Help
Topic: new Queue in admin area invisible
Replies: 11
Views: 3475

new Queue in admin area invisible

Hi,

I'm using OTRS 3.1.11, and have a few Queues defined in the admin area, Queu settings -> manage Queues.
Since a week I have activated the ITSM core, General catalogue and ITSM incident/problem management (3.1.10).

After that I tried to add a new queue in the admin area.
Something very weird is ...