Search found 6 matches
- 23 Apr 2014, 13:34
- Forum: Help
- Topic: new Queue in admin area invisible
- Replies: 11
- Views: 3475
Re: new Queue in admin area invisible
Alright, thanks all for your help! 
- 23 Apr 2014, 13:24
- Forum: Help
- Topic: new Queue in admin area invisible
- Replies: 11
- Views: 3475
Re: new Queue in admin area invisible
Yes, the OTRS log doesn't help me.
But... it seems I just solved it.
I ran bin/otrs.DeleteCache.pl
And now the new entered queue is visible in the admin area.
How is this possible?
But... it seems I just solved it.
I ran bin/otrs.DeleteCache.pl
And now the new entered queue is visible in the admin area.
How is this possible?
- 23 Apr 2014, 12:16
- Forum: Help
- Topic: new Queue in admin area invisible
- Replies: 11
- Views: 3475
Re: new Queue in admin area invisible
Thnx for the updates.
List is from Kernel/System/Queue.pm sub QueueList
First it checks Queue Cache. If it exists, return it.
Kernel/Modules/AdminQueue.pm lists *any* queue (Valid => 0) (validity check, so it will show invalid queues, too)
SELECT id, name, FROM queue
nothing special.
bin/otrs ...
List is from Kernel/System/Queue.pm sub QueueList
First it checks Queue Cache. If it exists, return it.
Kernel/Modules/AdminQueue.pm lists *any* queue (Valid => 0) (validity check, so it will show invalid queues, too)
SELECT id, name, FROM queue
nothing special.
bin/otrs ...
- 22 Apr 2014, 19:51
- Forum: Help
- Topic: new Queue in admin area invisible
- Replies: 11
- Views: 3475
Re: new Queue in admin area invisible
Doesn't help, the issue appears on several browsers on different times (chrome, FF, IE).
- 22 Apr 2014, 09:16
- Forum: Help
- Topic: new Queue in admin area invisible
- Replies: 11
- Views: 3475
- 18 Apr 2014, 11:12
- Forum: Help
- Topic: new Queue in admin area invisible
- Replies: 11
- Views: 3475
new Queue in admin area invisible
Hi,
I'm using OTRS 3.1.11, and have a few Queues defined in the admin area, Queu settings -> manage Queues.
Since a week I have activated the ITSM core, General catalogue and ITSM incident/problem management (3.1.10).
After that I tried to add a new queue in the admin area.
Something very weird is ...
I'm using OTRS 3.1.11, and have a few Queues defined in the admin area, Queu settings -> manage Queues.
Since a week I have activated the ITSM core, General catalogue and ITSM incident/problem management (3.1.10).
After that I tried to add a new queue in the admin area.
Something very weird is ...