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- 23 Apr 2014, 14:51
- Forum: Help
- Topic: RegEx and PostMaster filters
- Replies: 1
- Views: 631
RegEx and PostMaster filters
Hello! We have the following problem: We are connecting several external systems to our OTRS installation and we are using PostMaster filters for converting state, type, priority etc. Everything works fine - so good. To reduce our filter rules we tried to use RegEx on the the filter rules instead of...