Search found 3 matches

by Pawi
15 Jun 2014, 17:45
Forum: Général
Topic: Chargement des informations du client beaucoup trop lent
Replies: 0
Views: 14741

Chargement des informations du client beaucoup trop lent

Bonjour, Lorsque je créer un Email/Phone ticket, je sélectionne le client relatif au ticket, le formulaire va alors charger le panel contenant les informations du clients en Ajax, mais ce chargement met plus de 20 secondes à s’exécuter. TargetNS.fomUpdate est déclenché lors de la saisie d'un élément...
by Pawi
15 Jun 2014, 17:38
Forum: General
Topic: Loading the customer information panel is very slow
Replies: 0
Views: 693

Loading the customer information panel is very slow

Hello, When I create a new Email/Phone Ticket, I type the customer name then the customer panel is automatically loaded in ajax, but the loading of theses information is very very very slow : 20 seconds. I did not create dynamics field. The form call the Core.Ajax.TargetNS.FormUpdate. When I type th...
by Pawi
30 Apr 2014, 17:29
Forum: Help
Topic: Web Installer Error
Replies: 1
Views: 933

Web Installer Error

Hello, I installed ActivPerl 5.16 with PerlEx and PPM and then OTRS 3.3.6 on windows. But I can't configure OTRS using the web installer. When I use http://localhost/otrs/installer.pl the page only display "Script failed to send data." And the log C:\Perl\bin\PerlEx-Err-000.log contains &q...