I do apologise -
Am I missing something obvious that would make the search return "no data found"?
I have looked in the logs and see no obvious errors. Where specifically do I "turn up" the debug level in order to see any errors related to a customer search against LDAP backend?
Many thanks for ...
Search found 2 matches
- 20 Jun 2014, 14:45
- Forum: Help
- Topic: Customer LDAP - Can login and create tickets but not in list
- Replies: 3
- Views: 1023
- 19 Jun 2014, 16:58
- Forum: Help
- Topic: Customer LDAP - Can login and create tickets but not in list
- Replies: 3
- Views: 1023
Customer LDAP - Can login and create tickets but not in list
Hi All,
Hoping someone can help - I've set up OTRS with LDAP authentication (Active Directory) for both agents and customers. Agents and agent roles are working perfectly. Customers are able to login to the frontend, and can create tickets. However, when I search for customers in the agent ...
Hoping someone can help - I've set up OTRS with LDAP authentication (Active Directory) for both agents and customers. Agents and agent roles are working perfectly. Customers are able to login to the frontend, and can create tickets. However, when I search for customers in the agent ...