Znuny Open Source Ticketsystem

how do i show(in otrs) an e-mail sent as a reply from an e-mail account(not defined in the otrs client)?

thanks i actually didn't notice that the documentation was for 3.1

i finally did it correctly

good afternoon, im starting working with otrs, i already did the admin configurations, but it was ask to me to add some fields to the ticket. I used the link bellow to help me to put the dynamic fields, but for some reason it didn't work, maybe i did it the wrong way. http://otrs.github.io/doc/manua...