Search found 2 matches

by dannyalisson
07 Jul 2014, 16:56
Forum: Help
Topic: OTRS does not seek user base OPENLDAP
Replies: 3
Views: 766

Re: OTRS does not seek user base OPENLDAP

That this being my difficulty is attached my Config.pm file. Can you help me?
by dannyalisson
07 Jul 2014, 16:40
Forum: Help
Topic: OTRS does not seek user base OPENLDAP
Replies: 3
Views: 766

OTRS does not seek user base OPENLDAP

Good morning guys! I'm having a problem trying to connect my otrs with a base OpenLdap. The error that displays on the login screen customer.pl. "Authentication succeeded, but no customer record is found in the customer backend. Please contact your administrator." What should I do? How to fix this ...