Hmm, "existing users" might indeed be confusing.
I was meaning to say, limit the password reset function to customers that have a non-NULL password in the customer user backend database.
Pim
Search found 3 matches
- 12 Aug 2014, 21:45
- Forum: Help
- Topic: Limit lost customer password reset to existing users
- Replies: 3
- Views: 769
- 12 Aug 2014, 21:25
- Forum: Help
- Topic: Limit lost customer password reset to existing users
- Replies: 3
- Views: 769
Limit lost customer password reset to existing users
The lost password reset feature can be used by any customer, even by customers who have never had a valid password. I would prefer to only allow those customers on the portal that have been invited. Can I do that without disabling the password reset function, and without invalidating the customer? T...
- 12 Aug 2014, 21:13
- Forum: Help
- Topic: Log X-Forwarded-For address instead of REMOTE_ADDR
- Replies: 0
- Views: 573
Log X-Forwarded-For address instead of REMOTE_ADDR
Our OTRS server is behind a Pound reverse proxy server. Currently this means OTRS is always logging the IP address of the proxy server rather than the real user's IP address. Pound adds an HTTP header called 'X-Forwarded-For' containing the real IP address. Is there a way to have OTRS use that value...