Znuny Open Source Ticketsystem

try to increase innodb_log_buffer_size in your my.cnf. For me 256M seems to be a good value! for me it is great... That actually helpt me with the search.. its now around 5-10 seconds faster..big thanks. The benchmark is still very slow. And I'm worried that adding new tickets will take long time. ...

On the old server the database use MyISAM. On the new InnoDB, can this be the reason why the benchmark take so long time?

http://stackoverflow.com/questions/9819 ... rt-so-slow

Quick question: For every 5 concurrent agents 1 additional Apache process For every Apache process 250 MB of RAM Where do i change this? Is in the server-tuning.conf as the other settings? In such case, which settings? In my environment (apache prefork with openSUSE 13.1) it's in the file /etc/apac...

Quick question:
For every 5 concurrent agents 1 additional Apache process
For every Apache process 250 MB of RAM

Where do i change this? Is in the server-tuning.conf as the other settings? In such case, which settings?

No questions is stupid. I'm out of knowledge and ideas so I'm glad for all the help I can get

mod_perl is added to the "APACHE_MODULES" row in /etc/sysconfig/apache2
And under the Support Assessment category it shows green status. (mod_perl/2.0.6)

Thank you for your reply. What does "vmstat 1" say while searching? procs -----------memory---------- ---swap-- -----io---- -system-- -----cpu------ r b swpd free buff cache si so bi bo in cs us sy id wa st 0 0 9980 222396 209352 1901696 0 0 2 12 12 34 0 0 99 0 0 0 0 9980 222372 209352 190...

Hi. I just started at a new job and my first task was to upgrade the companys OTRS-ticketsystem. The system works fine except some complains about slow search. Over 60sec is not unusually. And kind of the main reason for the upgrade. System today: 1 virtual server openSUSE 11.2 2CPU @ 2.8GHz 2GB RAM...