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by CIM
15 Sep 2014, 04:04
Forum: Help
Topic: New Tickets Not Being Created
Replies: 1
Views: 512

New Tickets Not Being Created

I've been using OTRS for a very long time. We're currently on 3.0.10 and have been for some time. I'm not aware of any changes either to the OTRS environment or the mail server, but clearly something has gone wrong. Starting Friday at around 10AM we stopped receiving new tickets. If I manually run f...