Search found 5 matches

by AMurderOfCrows
14 Oct 2014, 12:26
Forum: General
Topic: dashboard open tickets / need to be answered
Replies: 2
Views: 1456

Re: dashboard open tickets / need to be answered

i'm looking for this exact thing as well
by AMurderOfCrows
24 Sep 2014, 04:44
Forum: Help
Topic: Dashboard: Last Response /Article time instead of Ticket Age
Replies: 7
Views: 4606

Dashboard: Last Response /Article time instead of Ticket Age

Hey all I have been searching for months on how to change the time display in our Customer Response dashlet from "Age" to something like "Time since last response/activity/article" This isn't just a sort we're looking for, but the actual display. We'd like to keep the Age option ...