Oh, I see.
Thank you for your reply.
Search found 2 matches
- 17 Oct 2014, 16:37
- Forum: Help
- Topic: Direct reply button to tickets
- Replies: 2
- Views: 708
- 17 Oct 2014, 15:25
- Forum: Help
- Topic: Direct reply button to tickets
- Replies: 2
- Views: 708
Direct reply button to tickets
Hello! I've recently upgraded OTRS help desk from version 3.3 to 4 beta 3. It is running on CentOS 6 with MySQL db. One of the main reasons for the upgrade was the "Direct reply" option for tickets, however after the upgrade next to the Forward button I still have a drop-down menu with &qu...