Search found 3 matches

by Andorim
14 Jan 2015, 10:48
Forum: Developers
Topic: Set Pending Time through SOAP
Replies: 3
Views: 3091

Re: Set Pending Time through SOAP

I have now made it that the connection can be made to the Generic Interface.

But unfortunately I can not find the function with which I can reference to a ticket number, find out TicketID, or I put the PendingTime.

In the old interface, there were the functions "TicketIDLookup" and ...
by Andorim
13 Jan 2015, 15:20
Forum: Developers
Topic: Set Pending Time through SOAP
Replies: 3
Views: 3091

Re: Set Pending Time through SOAP

I tried to find out, how it works with the Generic Interface, But i can't find a solution that i understand.

for example: I tried this:
$client = new SoapClient(null, array(
'location' => "http://" . $otrs_server_ip.":".$otrs_port."/otrs/nph-genericinterface.pl/Webservice/GenericTicketConnector ...
by Andorim
13 Jan 2015, 10:41
Forum: Developers
Topic: Set Pending Time through SOAP
Replies: 3
Views: 3091

Set Pending Time through SOAP

Hi all,

i would like to Set the Pending Time on a ticket with PHP.
I tried this:

$ticketPendingTime = $client->_soapCall("Dispatch",array($SOAP_user, $SOAP_pass, "TicketObject", "TicketPendingTimeSet",
"Diff", ( 1 * 24 * 60 ),
"TicketID", $ticketid,
"UserID", $bearbeiter,
));

But it throws ...