Znuny Open Source Ticketsystem

I have now made it that the connection can be made to the Generic Interface. But unfortunately I can not find the function with which I can reference to a ticket number, find out TicketID, or I put the PendingTime. In the old interface, there were the functions "TicketIDLookup" and "T...

I tried to find out, how it works with the Generic Interface, But i can't find a solution that i understand. for example: I tried this: $client = new SoapClient(null, array( 'location' => "http://" . $otrs_server_ip.":".$otrs_port."/otrs/nph-genericinterface.pl/Webservice/Ge...

Hi all, i would like to Set the Pending Time on a ticket with PHP. I tried this: $ticketPendingTime = $client->_soapCall("Dispatch",array($SOAP_user, $SOAP_pass, "TicketObject", "TicketPendingTimeSet", "Diff", ( 1 * 24 * 60 ), "TicketID", $ticketid, ...