Search found 7 matches

by BEB
30 Apr 2015, 18:23
Forum: Help
Topic: Missing Firmware for OTRS 4.0 Appliance
Replies: 12
Views: 2427

Re: Missing Firmware for OTRS 4.0 Appliance

Update: Tried Ubuntu, would not install on Dell PowerEdge 1950, can't find the hard disk/RAID controller. Tried the EPEL, EPEL provides mod_perl on CentOS 7 https://huntingbears.nl/2013/12/17/no-m ... -centos-7/, this installed wrong version of Perl for OTRS 4.0, the RPMs won't install either. Looks...
by BEB
29 Jan 2015, 01:27
Forum: Help
Topic: Missing Firmware for OTRS 4.0 Appliance
Replies: 12
Views: 2427

Re: Missing Firmware for OTRS 4.0 Appliance

Ok. Thanks!
by BEB
29 Jan 2015, 01:24
Forum: Help
Topic: Missing Firmware for OTRS 4.0 Appliance
Replies: 12
Views: 2427

Re: Missing Firmware for OTRS 4.0 Appliance

Will that install 4.0? From what I am reading it will only install 3.2
by BEB
29 Jan 2015, 01:17
Forum: Help
Topic: Missing Firmware for OTRS 4.0 Appliance
Replies: 12
Views: 2427

Re: Missing Firmware for OTRS 4.0 Appliance

Ok, we're not familar with Ubuntu as it is not a standard here. I'd have to make a pitch for making a standard before I can use it. Managed system is out of the question, our security policy forbids 3rd party managed systems, we have to have full control over patching, backups etc.
by BEB
29 Jan 2015, 00:43
Forum: Help
Topic: Missing Firmware for OTRS 4.0 Appliance
Replies: 12
Views: 2427

Re: Missing Firmware for OTRS 4.0 Appliance

This RPM won't install, we get incompaible perl modules errors. Looks like this is not going to work, we'll have to look for something else or stay with a VM, which we have doubts it will be able to handle the load as a VM. Our previous HD application was not able to handle being a Vm either.
by BEB
29 Jan 2015, 00:32
Forum: Help
Topic: Missing Firmware for OTRS 4.0 Appliance
Replies: 12
Views: 2427

Re: Missing Firmware for OTRS 4.0 Appliance

We would have but it appears OTRS is only supported on CentOS 6, Redhat5/6/7, we use only CentOS 7 for our installs or Windows. When we tried to install OTRS 4.0 on CentOS 7, it required packages that do not exist in CentOS 7, but are available with RH7 however those specific packages being requeste...
by BEB
29 Jan 2015, 00:23
Forum: Help
Topic: Missing Firmware for OTRS 4.0 Appliance
Replies: 12
Views: 2427

Missing Firmware for OTRS 4.0 Appliance

We have installed the OTRS 4.0.4 Appliance on a Dell PowerEdge 1950 II. However the server will not allow the network interfaces to come up. It appears that the firmware/drivers are not available. We attempted to install the debian packages for the BroadCom Netextreme II. This appears to install how...