Znuny Open Source Ticketsystem

testado e a funcionar...


viewtopic.php?f=60&t=10538

Hi, Have a litle question.. In my company (not really mine :( ) we have one client that make a contract based on hours. they pay about 60 hour moth for specialiced work. I started to use time unit to control +/- the hours used on each request, and i have a checkbox (dynamic field) that tell me if th...

Hello, I have a request from a client to put the information of the time spent in resolving a ticket , in the body of the closing notification email. The client has a internal tool that requires some tags, eg: #close #add 10, etc... the close tags (#close) was plain simple, the other was not. I have...

Hello Again... eandrex Your are a live saver......... I recover 10/12 year after implementig your solutions after testing on LAB... its work's.... I have tried that, worever, i forgot to log off from OTRS e login again... DDDDDUUUUUUUMMMMM!!!!!! once again, Thank You... THIS ISSUE IS SOLVED... solut...

Hello.. same problem, same OTRS :D me and joseandrade work in the same company... responding: WebMaxFileUpload - 24000000 WebUploadCacheModule - DB thera are no error what so ever, the page, after the upload, just's reload's. in the log i cant find any error. I believe that it's not permissions issu...

Hello, After upgrading otrs to 4.0.5, neither agent or customer is able to attach files. they press the attatchment button, select the file, and, after pressing the OK button, the attachment is shown by 1 or 2 seconds and the page reloads, removing the attachment.. :shock: Anywone had that problem??...