Znuny Open Source Ticketsystem

I have saved the ${ $Param{Data} } now to a file during the sub run. There will be created 3 files, one with 7KB, one with 16KB and one with 35KB. So i have added a return if there is no {${ $Param{Data} } =~ m{(<div class="MainBox)} ) so the procedure will exit if there is not the full page de...

Hello, i have developed an OTRS addon which adds a additional textfield to ticketzoom to save additional data to a specific value in a dynamic field in an additional sql table. So far it works. The textfield will be added to ticket zoom. Now my question is, i have learned due log outputs in sub run(...

Some questions due handling of the object manager. Due migrating from an addon from OTRS 3.x.x. to 4.x.x framework i setup some stuff aka: package Kernel::Output.... use strict; use warnings; our @ObjectDependencies = ( 'Kernel::System::Web::Request', 'Kernel::Output::HTML::Layout', 'Kernel::Config'...

The topic package build was not yet on my list, so i had assumed it would also somewhere in custom folder or so.
The file is included in my package now and all is working fine. Thank you.

If i call my ajax request we land in the standard folder for cgi scripts. But how i get the file into this folder during installation time without manual copy?

Ok, used instead the q notation the single quotes + "'.txt.'" and this works. Thank you.

I have added a textarea field to the sidebar with a output filter module. As long as good. Sadly i'm more experienced with c++ and js and so its a fight with Perl as beginner. my $txt = "test"; #add new textarea my $sbTextArea= q~ <textarea id="info" data-id = $txt ></textarea> ~...