Search found 1 match
- 05 Feb 2015, 15:55
- Forum: General
- Topic: OTRS Job in Generic Agent (Change times filtering)
- Replies: 1
- Views: 639
OTRS Job in Generic Agent (Change times filtering)
Hi, I have created a job in OTRS which is filtering tickets by different criteria. One of these is the 'Change times' where I have chosen 'Ticket changed more than 7 days ago'. The problem is that this filter is not working properly as in the job I have tickets filtered, which have changed today, ye...