Search found 7 matches
- 03 Apr 2015, 10:19
- Forum: Help
- Topic: Can't connect to Product News server!
- Replies: 5
- Views: 6500
Re: Can't connect to Product News server!
Did somebody solved this? i'm getting same error and don't now what to do with this. but otrs works good without it.
- 18 Mar 2015, 10:01
- Forum: Help
- Topic: OTRS markers
- Replies: 0
- Views: 721
OTRS markers
Can someone know wher i find or got List of markers such as <OTRS_LAST_NAME> etc, with explanations ? it would be very helpfull with creating autoresponse system
please help 


- 16 Feb 2015, 16:00
- Forum: Help
- Topic: [Email Problem]
- Replies: 6
- Views: 2526
Re: [Email Problem]
OK my work is done
i just look up in settings and switch off some of auth. settings and it works very nice

i just look up in settings and switch off some of auth. settings and it works very nice

- 16 Feb 2015, 15:38
- Forum: Help
- Topic: [Email Problem]
- Replies: 6
- Views: 2526
Re: [Email Problem]
if it helps I config mozilla thunderbird with the identical param. which i use to config otrs and it works, problem is only with otrs. it doesnt work... with this set. could it be ssl problem ?
- 16 Feb 2015, 13:26
- Forum: Help
- Topic: [Email Problem]
- Replies: 6
- Views: 2526
Re: [Email Problem]
it's me again, I use gmail account to test otrs and when i use gmail account and set configuration smtps it works good and i can send e-mail. but when i use my domain account and settings it crush with error in my first post. so can someone tell me what to do with this ? i dont have idea what could ...
- 09 Feb 2015, 15:44
- Forum: Help
- Topic: [Email Problem]
- Replies: 6
- Views: 2526
Re: [Email Problem]
it might be a problem with sendmail or postfix configuration, becouse when i use smtp or smtps or smpttls then i got this error but when i switch to sendmail in otrs config then error didn't show up, message was send but that is it. no one got this, it looks like it lost in universe. I try to config...
- 06 Feb 2015, 11:54
- Forum: Help
- Topic: [Email Problem]
- Replies: 6
- Views: 2526
[Email Problem]
Hello, i'm new at using otrs on SUSE and after configuration, i can fetch mail and it create a new ticket in otrs system, but i have problem with answer on it. when i try answer i get error code : Backend ERROR: OTRS-CGI-99 Perl: 5.10.0 OS: linux Time: Mon Feb 2 10:59:25 2015 Message: Impossible to ...