Search found 7 matches

by karol1301
03 Apr 2015, 10:19
Forum: Help
Topic: Can't connect to Product News server!
Replies: 5
Views: 6500

Re: Can't connect to Product News server!

Did somebody solved this? i'm getting same error and don't now what to do with this. but otrs works good without it.
by karol1301
18 Mar 2015, 10:01
Forum: Help
Topic: OTRS markers
Replies: 0
Views: 721

OTRS markers

Can someone know wher i find or got List of markers such as <OTRS_LAST_NAME> etc, with explanations ? it would be very helpfull with creating autoresponse system :) please help :)
by karol1301
16 Feb 2015, 16:00
Forum: Help
Topic: [Email Problem]
Replies: 6
Views: 2526

Re: [Email Problem]

OK my work is done :)
i just look up in settings and switch off some of auth. settings and it works very nice :)
by karol1301
16 Feb 2015, 15:38
Forum: Help
Topic: [Email Problem]
Replies: 6
Views: 2526

Re: [Email Problem]

if it helps I config mozilla thunderbird with the identical param. which i use to config otrs and it works, problem is only with otrs. it doesnt work... with this set. could it be ssl problem ?
by karol1301
16 Feb 2015, 13:26
Forum: Help
Topic: [Email Problem]
Replies: 6
Views: 2526

Re: [Email Problem]

it's me again, I use gmail account to test otrs and when i use gmail account and set configuration smtps it works good and i can send e-mail. but when i use my domain account and settings it crush with error in my first post. so can someone tell me what to do with this ? i dont have idea what could ...
by karol1301
09 Feb 2015, 15:44
Forum: Help
Topic: [Email Problem]
Replies: 6
Views: 2526

Re: [Email Problem]

it might be a problem with sendmail or postfix configuration, becouse when i use smtp or smtps or smpttls then i got this error but when i switch to sendmail in otrs config then error didn't show up, message was send but that is it. no one got this, it looks like it lost in universe. I try to config...
by karol1301
06 Feb 2015, 11:54
Forum: Help
Topic: [Email Problem]
Replies: 6
Views: 2526

[Email Problem]

Hello, i'm new at using otrs on SUSE and after configuration, i can fetch mail and it create a new ticket in otrs system, but i have problem with answer on it. when i try answer i get error code : Backend ERROR: OTRS-CGI-99 Perl: 5.10.0 OS: linux Time: Mon Feb 2 10:59:25 2015 Message: Impossible to ...