Znuny Open Source Ticketsystem

I've got Version 3.3.9

sadly it doesn't work with your path

Hello Guys

My question is: Where can I find the file to edit the ACL?

Thanks in Advance

Nicolas

Hi guys

I would like to know if it's possible to give users different options in the priority-field

for Example: The user/group "X" can only choose priorities from low to normal (1-3)
The user/group "Y" has access to all priorities

Thanks in advance!

Thank you guys for your quick response time..
I think this will definitely help.

Hello guys

My question is: Is it possible that the support desk has to confirm a ticket as really closed after the Agent has "closed" it?

Thanks in advance!

Nicolas