Search found 2 matches

by Zasha
31 Mar 2015, 10:34
Forum: General
Topic: managing customer company with multiple branches
Replies: 2
Views: 1120

Re: managing customer company with multiple branches

My humble apologies... this should have been posted in the help section...
by Zasha
31 Mar 2015, 10:20
Forum: General
Topic: managing customer company with multiple branches
Replies: 2
Views: 1120

managing customer company with multiple branches

Hi all,

I'm looking for a solution in OTRS 4.0.6 to adminiter a company with multiple branches.

ie: Company A has three branches : AA, AB and AC.
Some of the users should be able to create tickets for AA and AB and some only for one.
When creating a phone ticket and selecting the user, we want to ...