Search found 2 matches
- 31 Mar 2015, 10:34
- Forum: General
- Topic: managing customer company with multiple branches
- Replies: 2
- Views: 1066
Re: managing customer company with multiple branches
My humble apologies... this should have been posted in the help section...
- 31 Mar 2015, 10:20
- Forum: General
- Topic: managing customer company with multiple branches
- Replies: 2
- Views: 1066
managing customer company with multiple branches
Hi all, I'm looking for a solution in OTRS 4.0.6 to adminiter a company with multiple branches. ie: Company A has three branches : AA, AB and AC. Some of the users should be able to create tickets for AA and AB and some only for one. When creating a phone ticket and selecting the user, we want to be...