Update, attachments are displayed correctly if they come from our old IMAP server that is in the same local network, in case of exchange, attachments as said before are arriving cause we can see them in the directory on the server but aren't attached to tickets in web UI.
Does OTRS has some filter ...
Search found 2 matches
- 28 Apr 2015, 08:50
- Forum: Help
- Topic: Office365 integration, attachment issues
- Replies: 1
- Views: 1164
- 22 Apr 2015, 14:55
- Forum: Help
- Topic: Office365 integration, attachment issues
- Replies: 1
- Views: 1164
Office365 integration, attachment issues
Hi All,
Recently we changed our mail server to office 365. We get emails from exchange server via IMAP TLS.
We encountered problems with attachments not being displayed(not present) in the the ticket in the web ui of OTRS. Attachments itself are being received on the mailbox, and then we can see ...
Recently we changed our mail server to office 365. We get emails from exchange server via IMAP TLS.
We encountered problems with attachments not being displayed(not present) in the the ticket in the web ui of OTRS. Attachments itself are being received on the mailbox, and then we can see ...