Search found 5 matches

by Froggy
26 Apr 2015, 16:53
Forum: Help
Topic: [SOLVED] Ticket status view
Replies: 6
Views: 2089

Re: [SOLVED] Ticket status view

Changed to [SOLVED] manual not sure if that how you do it.
by Froggy
26 Apr 2015, 16:50
Forum: Help
Topic: [SOLVED] Ticket status view
Replies: 6
Views: 2089

Re: Ticket status view

Solved it myself
i forgot to change Prio to a uniqe number
by Froggy
25 Apr 2015, 18:47
Forum: Help
Topic: [SOLVED] Ticket status view
Replies: 6
Views: 2089

Re: Ticket status view

my %Filters = ( Open => { Name => 'Open tickets', Prio => 1000, Search => { StateType => 'Open', OrderBy => $OrderBy, SortBy => $SortBy, UserID => $Self->{UserID}, Permission => 'ro', }, }, Lack => { Name => 'Ute på Lack', Prio => 1000, Search => { StateType => 'Lack', OrderBy => $OrderBy, SortBy =...
by Froggy
25 Apr 2015, 16:21
Forum: Help
Topic: [SOLVED] Ticket status view
Replies: 6
Views: 2089

Re: Ticket status view

Thanks added them there although i still dont se them in the predefined filters its only Open and Closed still.

You perhaps know what else i need to edit ?
by Froggy
24 Apr 2015, 17:52
Forum: Help
Topic: [SOLVED] Ticket status view
Replies: 6
Views: 2089

[SOLVED] Ticket status view

Hello all, I added a few new ticket_states in mysql and followed https://otrs.github.io/doc/manual/admin/stable/en/html/ticket-settings.html to add my new state's. But what do i edit to get the new states listed in Tickets->Status-View All i see are tabs for Open and Closed Google fails so hope anyo...