Search found 2 matches

by ctapasco
30 Apr 2015, 18:52
Forum: General
Topic: Avoid: Sent no 'auto reply' for Ticket
Replies: 2
Views: 3818

Re: Avoid: Sent no 'auto reply' for Ticket

Hi crythias,

Isn't there any way to take the risk?. I would like to test if it works while admin give me an account. 8)

Regards.
by ctapasco
30 Apr 2015, 03:33
Forum: General
Topic: Avoid: Sent no 'auto reply' for Ticket
Replies: 2
Views: 3818

Avoid: Sent no 'auto reply' for Ticket

Greetings,

We have OTRS 4.0.6 running over CentOS 7, Apache web server and MySQL DB.

For incomming email we have a mail list support@company.com which redirects to several emails including otrs@gmail.com.

Flow is:
Customer sends email to support@company.com
Email is redirected to otrs@gmail ...