Znuny and ((OTRS)) Community Edition

It works!!!

Thanks!

Hi all I am having an issue sending a Web Service to a remote system. I have tried just about every configuration I could find on the GUI (the SOAP.pm and the Invoker files) but with unsuccessfull. The issue is that into the body we have to add more tag-fields as the following red-bold code: <soapen...

Ho creato un nuovo modulo invoker che si attiva sul trigger TicketCreate. Il modulo è registrato e funziona. Purtroppo però mi restituisce solo il TicketID. Sapete come posso ricavare anche campi quali TypeID, Owner, ecc...? Ho provato a seguire quanto riportato in questo post: http://forums.otterhu...

I applied the suggested code in my invoker module Kernel::GenericInterface::Invoker::Test:MyModule.
The module is registred and it works well but in the PrepareRequest() method I still receive only the TicketID.
Can you help me?

Thanks.