Znuny Open Source Ticketsystem

I like your idea. Thanks, Rolf.

I successfuly changed the button label by using RStraub method. Also I understand why Lock can't be renamed like other menu items. From the "Configuaration" point of view this is a single button "Lock". But in real it's two button "Lock" and "Unlock", or, by o...

I doubt this is how it is intended, makes the name in the sysconfig very useless, doesn't it ? Yes, it's a bit counterintuitive. Probably developers had some reasons to hardcode that value? Who knows. Will try to change in code and look will it break my system or not. Thanks for idea! Regards, Gleb

different translations for one and same word... don't know We try to move away from IT (or OTRS specific) terminology to make interface more friendly for non-IT users. So words will not be same. Menu "Lock" should became "Begin work", and column head difinitely should not be &qu...

Hello all, I trying to rename "Lock" menu item in AgentTicketZoom. To do so I go to Frontend::Agent::Ticket::MenuModule And change Lock menu "Name" field Ticket::Frontend::MenuModule###100-Lock Name: Lock change to Name: LockZ Also (just for test) rename another menu item Ticket:...