Znuny and ((OTRS)) Community Edition

Hi hello all! And for OTRS 4 to show Acoounted Time on client's view we need just to modify /Kernel/Output/HTML/Standard/CustomerTicketZoom.tt like this (pointed Bold) [% RenderBlockStart("SLA") %] <li><span class="Key">[% Translate("SLA") | html %]:</span> <span title=...