A very huge thanks
Search found 2 matches
- 12 Jun 2015, 15:57
- Forum: General
- Topic: Display IP address of an email sender in ticket view
- Replies: 2
- Views: 8331
Re: Display IP address of an email sender in ticket view
Works perfectly fine!
A very huge thanks
A very huge thanks
- 12 Jun 2015, 14:53
- Forum: General
- Topic: Display IP address of an email sender in ticket view
- Replies: 2
- Views: 8331
Display IP address of an email sender in ticket view
Hi,
Customers of my company can contact us from the forms on our site. I want their IP address to be displayed in OTRS on AgentTicketZoom.
Forms transmit the IP address in the mail header as follows :
X-OTRS-DynamicField-OriginatingIP: xxx.xxx.xxx.xxx
I created in AdminDynamicFieldText a ...
Customers of my company can contact us from the forms on our site. I want their IP address to be displayed in OTRS on AgentTicketZoom.
Forms transmit the IP address in the mail header as follows :
X-OTRS-DynamicField-OriginatingIP: xxx.xxx.xxx.xxx
I created in AdminDynamicFieldText a ...