Search found 2 matches

by Deathaura
12 Jun 2015, 15:57
Forum: General
Topic: Display IP address of an email sender in ticket view
Replies: 2
Views: 8331

Re: Display IP address of an email sender in ticket view

Works perfectly fine!

A very huge thanks :)
by Deathaura
12 Jun 2015, 14:53
Forum: General
Topic: Display IP address of an email sender in ticket view
Replies: 2
Views: 8331

Display IP address of an email sender in ticket view

Hi,

Customers of my company can contact us from the forms on our site. I want their IP address to be displayed in OTRS on AgentTicketZoom.

Forms transmit the IP address in the mail header as follows :

X-OTRS-DynamicField-OriginatingIP: xxx.xxx.xxx.xxx

I created in AdminDynamicFieldText a ...