Search found 5 matches

by phantasm
10 Oct 2015, 19:33
Forum: General
Topic: change XAxis counter in statstics graph
Replies: 0
Views: 1030

change XAxis counter in statstics graph

Hello guys
When I generate graph-lines-points stats (whit png format) the XAxis counter in the left is 0,10,20 and so on ..
I want change this behavior and show grids in my output , can anybody give me a clue ?

Thanks .
by phantasm
18 Jun 2015, 17:47
Forum: General
Topic: don't show external-note alarm in history
Replies: 7
Views: 12627

Re: don't show external-note alarm in history

crythias wrote:
Make sure they're -int. or filter.
How i can filtered ?
by phantasm
18 Jun 2015, 15:42
Forum: General
Topic: don't show external-note alarm in history
Replies: 7
Views: 12627

Re: don't show external-note alarm in history

i just don't want to show "system – email-notification-ext" in history :)
by phantasm
18 Jun 2015, 14:48
Forum: General
Topic: don't show external-note alarm in history
Replies: 7
Views: 12627

Re: don't show external-note alarm in history

In history , when a external note is created , a new notification for that thicket show like the picture !
I don't want this new note in history ...in otrs4 is "Controls how to display the ticket history" in "Frontend::Agent::Ticket::ViewHistory" but not in otrs3 !
by phantasm
14 Jun 2015, 10:42
Forum: General
Topic: don't show external-note alarm in history
Replies: 7
Views: 12627

don't show external-note alarm in history

Hi
Whave otrs 3.0.10 and configured with email notification per external-note to customer , but we don't want external-note alarm show in customer history .
all customers is belongs to customer group and notification send to this group .
thanks for your attention