Znuny Open Source Ticketsystem

Hi schulmann, thanks a lot
let me consider but your suggest very helpful for me

but i saw mail server didn't received delete/flag command Are you really sure? Then I'd test the mail fetching with the program fetchmail. Or I'd set up a completely new OTRS system to test the fetching of mails. Thanks your feedback :D Im very sure about that, mail server not stable, sometime happ...

schulmann wrote:Such a behavior is almost always a problem of the mail server.
I'd use tcpdump or wireshark to see what's going on.

many thanks, but i saw mail server didn't received delete/flag command
Any suggestion ??

Issue on OTRS 4.0.5 Im run postmater create ticket by manually. Fetch mail echo like below: First run, mail are fetched till the last message: IMAP: Message 23/27 (customerservice@blahblah.nl/mail.blahblah.nl) IMAP: Message 24/27 (customerservice@blahblah.nl/mail.blahblah.nl) IMAP: Message 25/27 (c...