Search found 3 matches

by eliseupt
17 Sep 2015, 15:51
Forum: Help
Topic: Customer page - Cant send account info!
Replies: 4
Views: 964

Re: Customer page - Cant send account info!

hello, the problem is solved, the email on NotificationSenderEmail was not set, but now im having another problem, the emai with the account information is going to the spam folder, my domain is not blacklisted.. any tips? this is only happening with the email of the account registration.. (its the ...
by eliseupt
16 Sep 2015, 14:58
Forum: Help
Topic: Customer page - Cant send account info!
Replies: 4
Views: 964

Re: Customer page - Cant send account info!

hi, thanks for the help. you say that "can't send account info " is related with email setup but im able to fetch mail and to send notifications to users and admins without a problem.. =/
by eliseupt
16 Sep 2015, 13:13
Forum: Help
Topic: Customer page - Cant send account info!
Replies: 4
Views: 964

Customer page - Cant send account info!

Hello everyone. Im having a litte problem on my customer page, im using OTRS4 When a new customer try to registre a new account he gets this: Warning: CustomerUser: 'testesemait2@gmail.com' changed password successfully! Comment: Can't send account info! Another problem (maybe related??) whe i try u...