Me estoy con lo mesmo erro. Puedes mi ajudar?
OTRS 4.0.11
PostgreSQL 9.1.11
centos 6.5
Search found 2 matches
- 16 Oct 2015, 13:42
- Forum: General
- Topic: No puedo abrir tickets abiertos desde portal de usuarios (customer)
- Replies: 3
- Views: 14082
- 16 Oct 2015, 13:38
- Forum: Help
- Topic: CustomerTicketZoom: try to open a Ticket and receive a file to download (customer.pl)
- Replies: 1
- Views: 784
CustomerTicketZoom: try to open a Ticket and receive a file to download (customer.pl)
When a customer try to open a ticket on the "otrs/customer.pl", the customer receive a page "customer.pl" to download and can't see the ticket infos. This happens only in the Customer portal. See: erroOTRS.jpg What I need to do for fix this? Using: OTRS 4.0.11 PostgreSQL 9.1.11 c...